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Valued Customer, each vendor has a different warranty program. Auto Accents will attempt to present them here. Please refer to the manual or the warranty papers that came with your products if it is not here. Also ask about our extended service plans for labor.

Python Warranty

Following are instructions for exchanging your defective PYTHON® product for a replacement unit. We recommend that you first attempt to exchange defective product at the store or dealer where you purchased it; this is usually the fastest way to get a replacement. For Directed products that were installed in your vehicle by a Directed authorized retailer, you MUST contact the installing retailer for a replacement, and it must be re-installed by professionals per stated warranty terms.
  • For specific terms of coverage and other warranty terms, please refer to your Owner’s Guide. Copies of the Guides can also be found online at
  • Your product warranty starts on the date that you purchased the product, so a copy of your store receipt with the purchase date must be provided upon return of any defective product.
  • Per the stated warranty terms that you received with your product, Directed may repair your defective product, or exchange it with a new or factory refurbished equivalent at Directed's option.
  • Your product warranty is voided if the product is damaged through negligence, misuse, or mishandling, or if any bar-coded labels are removed from the product.
  • Directed will return your original defect to you at your expense if it is not covered by the terms of the warranty.
  1. Print and complete the Consumer Warranty Return Form with product information, your name, the address that returned product should be shipped to, telephone number, and purchase information.
  2. Attach your purchase receipt and $15 cashiers check or money order payable to” Directed Electronics" to the form, and enclose both in the box with your defective product. Return all parts that came with the product, whether they are defective or not.
  3. Address the returned product to:
    Directed Electronics – Warranty
    1 Viper Way
    Vista, Ca 92081
  4. We recommend that you ship the product using UPS Ground or a carrier that can provide you with tracking information. Directed is not responsible for product that is not delivered to the above address.
  5. Directed will return your exchange product in 2-3 weeks using UPS Ground.
Contact Information
Warranty Department: See your local dealer for toll free phone number to our warranty center or email us at 



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